How can I contact you?
Call us: 01274 221234
Email us: talkingtherapiesadmin@bdct.nhs.uk
Write to us: Bradford District and Craven Talking Therapies, Bradford District Care NHS Foundation Trust, Level 5, New Mill, Victoria Road, Saltaire, BD18 3LD
Please note that our email address and telephone lines are monitored by our Administration team within Bradford District and Craven Talking Therapies service operational hours: Monday to Friday, 09:00am – 05:00pm.
Bradford District and Craven Talking Therapies service is not able to provide immediate support in crisis. If you find yourself in mental health crisis, or requiring urgent mental health support, please contact First Response crisis service. First Response is available for people of all ages living in Bradford, Airedale, Wharfedale or Craven who believe they are experiencing a mental health crisis. Call 0800 952 1181 – 24 hours a day, seven days a week.
How can I refer into the service?
There are three ways that you can refer to Bradford District and Craven Talking Therapies
- Fill in our simple and secure online self referral form.
- Or, prefer to call us? Please call 01274 221234 (Monday – Friday – 09:00AM – 05:00PM) to speak to Bradford District Talking Therapies Administration team.
- Alternatively, speak to your GP or healthcare professional. You can ask them to make a referral for you.
Zero tolerance
Please be aware that our service users do not have the right to verbally or physically abuse, insult or treat Bradford District Care Foundation Trust (BDCFT) staff in an undignified and disrespectful manner. Those who do, will be dealt with in line with BDCFT Discrimination and Harassment of Staff by Service Users, Carers and Relatives and Dignity and Respect policies.
Patient feedback
Your feedback is important to us and helps us to understand what we are doing well and also how to improve the service for others. After assessment and upon completion of treatment, we will send you an SMS message, asking you to complete a patient experience questionnaire (PEQ). This provides us with valuable information about your experience of the service and we encourage you to complete these questionnaires.