How can I contact you?
Call us: 01274 221234
Email us: talkingtherapiesadmin@bdct.nhs.uk
Write to us: Bradford District and Craven Talking Therapies, Bradford District Care NHS Foundation Trust, Level 5, New Mill, Victoria Road, Saltaire, BD18 3LD
Please note that our email address and telephone lines are monitored by our Administration team within Bradford District and Craven Talking Therapies service operational hours: Monday to Friday, 09:00am – 05:00pm.
How can I access urgent support?
Bradford District Talking Therapies is not an urgent care or crisis support service.
If you find yourself in mental health crisis, or requiring urgent mental health support, please contact:
First Response crisis service is for people of all ages living in Bradford, Airedale, Wharfedale or Craven who believe they are experiencing a mental health crisis.
0800 952 1181 (24 hours a day, seven days a week)
Safe Spaces offer same-day, urgent mental health appointments. You can complete the online referral form or call First Response (0800 952 1181) or Guide-Line (08001 884 884) and ask for Safe Spaces. Appointments are available every day, via telephone or in person at Safe Spaces Hubs in Bradford and Keighley.
For further information, please see: Urgent mental health support.
How can I refer into the service?
There are two ways that you can refer to Bradford District and Craven Talking Therapies
- Fill in our simple and secure online self referral form.
Or - Speak to your GP or healthcare professional. You can ask them to make a professional referral on your behalf.
Zero tolerance
Please be aware that our service users do not have the right to verbally or physically abuse, insult or treat Bradford District Care Foundation Trust (BDCFT) staff in an undignified and disrespectful manner. Those who do, will be dealt with in line with BDCFT Discrimination and Harassment of Staff by Service Users, Carers and Relatives and Dignity and Respect policies.
Patient feedback
Your feedback is important to us and helps us to understand what we are doing well and also how to improve the service for others. After assessment and upon completion of treatment, we will send you an SMS message, asking you to complete a patient experience questionnaire (PEQ). This provides us with valuable information about your experience of the service and we encourage you to complete these questionnaires.